Navigating to payment settings
To access your payment settings, go to Account Settings and select the Payment tab. This page shows you two things: your saved payment details (if any have been entered) and a history of payment transactions associated with your account.You must be signed in as a researcher to access the Payment settings page. Program administrators use a separate payments workflow.
Choosing a payment method
Hackrate supports two active payment methods. Select the one that best fits your situation:- Bank transfer
- PayPal
Bank transfer sends your bounty directly to a bank account. To use this method, you will need to provide:
- Account holder name — the full legal name on the bank account
- Bank account number — your IBAN or account number depending on your country
- Bank name — the name of your financial institution
- Bank country — the country where your bank account is held
- Country of residence — your current country of residence
Individual vs. company payments
When entering your payment details, you can indicate whether you are receiving payment as an individual or as a company. This affects how your payout is processed and how invoicing is handled in some jurisdictions. If you operate as a freelance security consultant through a registered business entity, select the company option and ensure the account holder name matches your registered business name.Identity verification requirement
Your identity must be verified before your first bounty payout can be processed. This is a platform-wide requirement designed to comply with financial regulations and to protect both researchers and companies.1
Complete identity verification
Go to Account Settings → Verification and complete the identity verification flow. You will need a government-issued photo ID, a proof of address document, and a camera for a live photo. See Verification for full instructions.
2
Save your payment details
Return to Account Settings → Payment and enter your chosen payment method. You can save payment details before verification is complete, but the payout will not be initiated until your identity is confirmed.
3
Receive your bounty
Once a company awards a bounty and your identity is verified, the transfer is initiated. You will see the transaction appear in your payment history on this page.
Currency considerations
Bounties are denominated in the currency chosen by the program — either USD ($) or EUR (€). The program currency is displayed in the program brief before you start testing.- If you are paid via bank transfer, your bank may apply a currency conversion fee if your account is held in a different currency. Check with your bank for their international transfer rates.
- If you are paid via PayPal, PayPal’s currency conversion rates and fees apply when the funds arrive in a currency different from your PayPal balance’s default.
Keeping your payment information up to date
Your payment details are not updated automatically if you change banks or switch PayPal accounts. You are responsible for keeping this information current. Outdated details can result in failed transactions.When to update your payment details
When to update your payment details
Update your payment information any time you:
- Change your bank account or close an existing account
- Update the email address on your PayPal account
- Move to a different country of residence
- Switch between individual and company payment status
What happens if a transfer fails
What happens if a transfer fails
If a payment transfer fails due to incorrect details, the funds are typically returned to the program. Contact Hackrate support as soon as possible with your corrected payment information so the transfer can be re-initiated. Providing accurate details at the outset avoids this delay.
Security tips for your payment data
Your payment information is sensitive. Treat it with the same care you would any financial credential:- Never share your account settings credentials with anyone, including other researchers. Hackrate staff will never ask for your password.
- Enable two-factor authentication on your Hackrate account to protect against unauthorized access to your payment details. See Verification for 2FA setup instructions.
- Use a dedicated email address for PayPal that is not easily guessable or linked to your public hacker identity.
- Review your transaction history regularly on the Payment page. If you see a transaction you do not recognize, contact support immediately.
- Notify support promptly if you suspect your account has been compromised, especially before any pending bounties are paid out.